Privacy Policy

Capital Web Systems Ltd is a web design and software development company based in Derby, England. We are the data controller for the personal data described in this policy. You can contact us at hello@capitalwebsystems.co.uk or on 01332 323037.

We collect only what we need to respond to you and deliver our services:

• Contact details you give us (name, email address, phone number, company name) when you use our contact form or free website health check.
• The website address you submit for a health check.
• Account details if you are a customer with a login to our client area.
• Basic technical data such as your browser type and how you reached the site.

• To respond to your enquiry or provide the service you asked for.
• To deliver and support work you have commissioned from us.
• To keep our systems secure and prevent misuse.

We do not sell your personal data, and we do not use it for third-party advertising.

Under UK GDPR we process your data on the basis of legitimate interest (responding to enquiries and running our business), contract (delivering work you have commissioned) and, where required, your consent.

Enquiry data is kept for as long as needed to handle your enquiry and for a reasonable period afterwards. Customer records are kept for the duration of our relationship and as required by law (for example, accounting records).

You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing. To exercise any of these rights, email hello@capitalwebsystems.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this policy from time to time. The latest version will always be published on this page.